FAQs

Frequently Asked Questions


Once you’ve placed an order, you’ll be notified as your order progresses.

To check the status of your product, log in to your account and click on the 'Orders' tab.

You’ll be able to see the status of each product here. Clicking on a product will also give you detailed information about the status of the product.

As soon as you place an order online, you will receive an email confirmation which will consist of your order details and order number.

We’ll continue to notify you via email on the progress of your order until it reaches you.

Simply type the name of the product that you’re looking for in the search bar.

The search bar can be found on the top of your page.

If you do not wish to make an online payment, you can choose to pay in cash when you receive your order.

The amount specified during checkout is the exact amount that you will have to pay. Considering the price of the product, as well as shipping and carrier charges.

If you are requested to pay more than the mentioned amount, please get in touch with our customer service crew on +971(03)7219773 in UAE or chat with us for more information.

Browse through our range of products and look for the item of your interest.

Click on the product you want to buy; this will take you to the product page.

Select your preferred quantity and click on the 'Add to Cart' button.

The product(s) you’ve selected will be added to your cart.

Choose between ‘Continue Shopping’ if you would like to add more items or ‘checkout’ with the items in your cart.

To view your cart, click on the 'Cart Icon' on the top right corner of the page.

Click on the 'Secure Checkout' button to continue.

If you are a returning customer, please enter your Login details to proceed.

If you are a new customer, register with your contact details.

Choose your delivery address to proceed.

Once you’ve reviewed your order, click on the “Place Order” button.

You will be asked to verify your phone number if your order was placed for the first time with that phone number

Not when you ordered with Techsquare

For UAE customers, certain large or bulky items will require an additional shipping fee. This fee ranges from 150 AED to 250 AED and might be applied to a single item or a group of items if they can be delivered together from the same warehouse.

You can get in touch with our customer service team by calling +971(03)7219773 in UAE, and we'll check the possibility of stocking the product as soon as we can.