FAQs

Frequently Asked Questions


You can choose from the following options to pay for your Techsquare orders:

  1. Credit / Debit Cards (Visa, MasterCard)
  2. Cash on Delivery
  3. Wired Transfer

You can return a product if it is not a part of the non-returnable list and if you have received:

 a) An incorrect product (if the product is unused, in original unbroken packaging and includes all tags).

 b) A damaged / defective product (For electronics, open products will be accepted if different from description or picture displayed).

 c) If you have changed your mind or placed a wrong order, we will only accept a return under certain conditions:

  • The items are in its original retail packaging (Sealed/Closed Box) and is not damaged or tampered in any condition. The seal of the item needs to be in a intact condition.
  •  For all other products, returns are accepted if product is in unbroken original packaging, including all accessories.

Refund will be issued into your wallet or credit card, post inspection at our end.

For more information refer to our return policy or call us at  +971(03)7219773.

Sometime the customer's payment will be put on hold. This means that even though the payment is successful from the customer's end, due to some security reasons it is temporarily put on hold on Techsquare's system until successfully verified. 

Like an item but want to save it for later? Techsquare provides you with an option to add products to your wish list, which will be viewed from the cart. You can add items to your wish list by clicking on the “Add to Wish list” link on a product description page. You can move items later from your wish list to the cart and vice versa.

For security purposes, we need a scanned copy of any government-issued ID to be sent to [email protected]

e.g. UAE Emirates ID

You will be charged as soon as your order is submitted.

Currently we only ship orders to the UAE.

We’ll notify you about the status of your order via email.

We’ll only call you if any of the information provided by you needs additional verification.